How we collect, use, and protect your information — including our SMS text messaging program.
Last updated: July 3, 2026
This Privacy Policy describes how SignM Homes LLC d/b/a Southwest Energy ("Southwest Energy," "we," "us") collects, uses, and protects your personal information when you visit southwestenergy.us, request an estimate, or communicate with us.
When you submit an estimate request or contact form, we collect the information you provide: your name, phone number, email address, ZIP code, the services you are interested in, your approximate budget, and any notes you include. We also collect standard technical data automatically (IP address, browser type, pages visited) to operate and improve the website.
We use your information to respond to your estimate request, schedule and confirm appointments, prepare and deliver quotes, provide customer service, send service updates about your project, and — only if you have opted in — send marketing communications. We do not sell your personal information.
If you check the SMS consent box on one of our forms, you agree to receive text messages from Southwest Energy at the phone number you provided. Messages may include estimate follow-ups, appointment confirmations and reminders, scheduling updates, and service notifications related to your project.
We share personal information only with service providers who help us operate our business (for example, our CRM, scheduling, and messaging delivery platforms), and only as needed to serve you. These providers may not use your information for their own marketing. We may also disclose information when required by law.
We keep your information as long as needed to serve you and meet legal obligations, and we use reasonable administrative and technical safeguards to protect it. You may request access to or deletion of your information at any time using the contact details below.
Our website uses cookies and similar tracking technologies (such as analytics scripts and pixels) to operate the site, remember preferences, measure traffic, and understand how visitors use our pages. You can control or disable cookies through your browser settings; the site remains usable with cookies disabled, though some features may not function fully. We may use third-party analytics providers (such as website analytics and advertising measurement tools), which collect standard usage data under their own privacy policies.
Our website and services are directed to adults and are not intended for children under 18.
See also our Terms of Service, which include our full SMS program terms.
SignM Homes LLC d/b/a Southwest Energy
1700 Yandell Dr, El Paso, TX 79902
(915) 288-3100 · admin@southwestenergy.us